Emergency Reference Guide


Call 911 to report the incident and provide your location.



If You Hear a Fire Alarm —

  • Evacuate using the nearest exit or stairwell.
  • Do not use elevators.
  • Evacuate at least 75 feet away from the building and stay out of fire lanes.

If You See Fire or Smoke —

  • Never put yourself in danger.
  • Remove any person in immediate danger if safe to do so.
  • Pull the fire alarm and alert people in your area.
  • Close the door behind you if it is safe to do so.
  • Evacuate the building using the nearest exit.

Never attempt to fight a large fire or one that blocks your escape route.

Fire Extinguisher Procedure – P.A.S.S.

  • PULL: Pull the pin.
  • AIM: Aim the hose at the base of the fire.
  • SQUEEZE: Squeeze the handle.
  • SWEEP: Sweep slowly from side to side.

Site Specific Instructions —

  • Location of nearest exits?
  • Location of nearest pull box stations?
  • Location of fire extinguishers?

Natural causes, accidental, suicide or homicide

Faculty and Staff Responsibility

  • Call UT Dallas Police at 972.883.2222 or call 911.
  • Wait for police to arrive.
  • Give emergency responders any critical information.

Note: Do not speak to the media, and limit the media’s access to the scene.

If You Receive a Bomb Threat by Telephone

  • Remain calm.
  • Do not activate the fire alarm.
  • Keep the caller on the line as long you can and attempt to get as much information as possible.
  • Ask for the message to be repeated to confirm it. Write down all information received. If possible, record the message.
  • Ask for the location of the bomb and the time of possible detonation.
  • Inform the caller that the building is occupied and the detonation of a bomb could result in death or serious injury to many innocent people.
  • Pay attention to background noises, which may give a clue as to the location of the caller. Listen closely to the voice for:
    • Gender: male or female.
    • Attitude: calm or excited.
    • Distinguishing features: accents or speech impediments.
  • Report the threat immediately to UT Dallas Police at 972.883.2222 or call 911.
  • Wait for instructions from UT Dallas Police, EH&S [Environmental Health and Safety] , local police and/or bomb squad.

If You Receive a Suspicious Letter or Package

Bomb Threat Checklist

Record your experience for reporting purposes; Retain a copy for the University.

  • Exact words of caller?
  • Background Sounds:
    • Street noises?
    • Phone booth?
    • Voices?
    • PA system?
    • Music?
    • Long distance?
    • Office machinery?
    • Factory machinery?
    • Animal noises?
    • Clear?
    • Static?
    • House noises?
    • Local call?
    • Motor?
    • Other?
    Use additional space to describe sounds, if necessary
  • If voice is familiar, whom did it sound like?
  • Remarks?
  • Person receiving call?
  • Telephone number call received at?
  • Date?
  • Caller’s voice:
    • Sex?
    • Age?
    • Accent?
    • Normal?
    • Calm?
    • Slow?
    • Crying?
    • Slurred?
    • Stutter?
    • Deep?
    • Loud?
    • Broken?
    • Sincere?
    • Giggling?
    • Angry?
    • Rapid?
    • Stressed?
  • Date of call?
  • Exact time of call?
  • Questions to ask:
    • When is the bomb going to explode?
    • Where is the bomb?
    • What does the bomb look like?
    • What kind of bomb is it?
    • What will cause it to explode?
    • Did you place the bomb?
    • Why?
    • Where are you calling from?
    • What is your address?
    • What is your name?
  • Threat Language:
    • Well-spoken (educated)?
    • Incoherent?
    • Taped?
    • Foul language?
    • Irrational?
    • Message scripted by threat maker?

If you become aware of a threat of violence, notify UT Dallas Police at 972.883.2222 or call 911 immediately.

  • The first step in personal safety is to maintain awareness of the situation and environment around you.
  • Be prepared to take appropriate action if a threat presents itself.
  • Evacuate the area, whether inside or outside a building, if you know that it is safe to do so.
  • Seek shelter in a nearby building if the threat is outside a campus building.
  • If a threat presents itself, seek cover and barricade yourself (with others if possible) by placing as much material between you and the threat.
  • To make the area appear unoccupied:
    • Remain quiet.
    • Turn off lights.
    • Silence cell phones.
    • Close blinds or block windows.
  • As soon as it is safe to do so, notify UT Dallas Police at 972.883.2222 or call 911.
  • Do not approach emergency responders; let them come to you.
  • Remain under cover until the threat has passed or you have been advised by law enforcement that it is safe to exit.

When you call 911, you will be asked:

  • The nature of the emergency.
  • The specific location of the emergency.
  • Your name and contact information.


  • Listen for instructions and get clarification as needed.
  • Do not hang up until you are told to do so.
  • You may be put on hold while the dispatcher alerts officers of the call; please stay on the line.
  • Follow the dispatcher’s instructions.
  • Ask questions if anything is unclear.

Violent / Aggressive Individuals

  • Take threats seriously.
  • If possible, leave the area to notify (or have your co-workers notify) UT Dallas Police at 972.883.2222.
  • If you cannot leave the area, call UT Dallas Police or 911.
  • Do not attempt to subdue the person yourself.
  • Stay out of range of a violent person’s hands and feet.
  • Maintain a distance of at least 2-3 arms’ length.
  • Do not get backed into a corner; leave room for escape.
  • Keep other people away from the incident.
  • Report the incident to your supervisor.

To Obtain Emergency Medical Care

Call 911 for emergency, medical services, and transportation to the nearest hospital or emergency room.

The employee’s supervisor must obtain an Employee’ Report of Injury (PDF [Portable Document Format File] ) and a Supervisor’s Investigation (PDF [Portable Document Format File] ) from the EH&S website apps.utdallas.edu/ehs/programs/workers/. Fax [Facsimile] the completed reports to 972.883.6115 as soon as possible.

Students experiencing a medical non-emergency should go to the Student Health Center in the Student Services Building (SSB 4.700) or call 972.883.2747. If the medical non-emergency occurs after hours, students should call 972.883.2747.

Falls and Other Impact Injuries

  • If injury occurs, minimize movement.
  • Obtain medical attention if necessary.

Minor Cuts and Wounds

  • Remove all jewelry, belts, and tight clothing.
  • Vigorously wash injury with soap and water for several minutes.
  • Apply pressure to stop bleeding.
  • Obtain medical attention if necessary.


  • STOP, DROP, and ROLL if clothing is on fire.
  • Remove burnt clothing.
  • If clothing adheres to the skin, cut or tear clothing around affected area to preserve good skin tissue.
  • Remove all jewelry, belts, and tight clothing from the burnt area.
  • Run cool water over the burnt area for at least 5 to 10 minutes.
  • Do not apply ice to the burnt area.
  • Cover burns with soft, clean, dry dressing or sheet.
  • Keep victim warm.
  • Obtain medical attention.

Workers compensation insurance after-hours hotline: 972.883.4100.


Tornado season in North Texas is from March to May, but can occur at any time during the year.


  • Tornado Watch means conditions are favorable for tornado development. Maintain situational awareness during this time and be ready to take action.
  • Tornado Warning means a tornado is imminent or occurring and has been spotted on Doppler Radar or by a trained storm spotter. Seek shelter in a first floor interior room away from windows.

Look out for the following danger signs: dark greenish sky, hail, low-lying clouds or loud roar.

What to do:

  • Seek shelter inside in an interior room, closet, or stairwell without windows (some buildings on campus have areas pre-designated as severe weather shelter areas).
  • Crouch down on knees and cover your head.
  • If outside with no shelter available, take cover in a ditch or on low ground. Be aware of potential flooding.
  • Do not seek shelter under an overpass; it can become a wind tunnel.
  • Never try to outrun a tornado; get inside.
  • Watch for flying/falling debris.
  • Do not call 911 unless you need to report an emergency.

Flooding / Flash Flood

  • Major storms or water main breaks can cause flooding.
  • Flash floods can develop quickly, sometimes in just a few minutes and without any visible signs of rain.
  • Listen for information from media, public safety, or Facilities Management.
  • Move vital records, equipment, and hazardous materials to higher ground.
  • Move personnel to a safe area and assist those with disabilities.
  • Do not walk through moving water.
  • Six inches of fast moving water can knock over an adult. Two feet of water can carry most vehicles away.

Under Extreme Heat

  • Summers are often long and hot in Texas. Take precautions to avoid heat exhaustion and heat stroke.
  • Keep a supply of water handy. Drink plenty of water even if you do not feel thirsty.
  • Limit intake of alcohol.
  • Stay inside during the warmest hours and limit sun exposure.
  • Protect face and skin by wearing a hat and light clothing.
  • Muscle pains and spasms are the first indicator of heat exhaustion.

Winter Weather

  • For UT Dallas closure information, visit apps.utdallas.edu, the UT Dallas Facebook page, or call 972.883.7669. You will also be alerted via UTDAlert if there is a campus closure. Local media outlets are also helpful, but are not the primary source of such information.
  • Be careful if walking or driving during or after a snow or ice storm to avoid physical injury.
  • Be aware of black ice.
  • Keep safe distances while driving.

UT Dallas DART Bus

The Comet Cruiser (Route 883) will operate on a regular schedule during inclement weather as long as conditions do not prevent service. In the event of severe weather, the service may also experience delays.

The smell of chemicals or smoke should be immediately reported to Environmental Health and Safety at 972.883.4111 or UT Dallas Police at 972.883.2222.

Air Quality

  • Notify EH&S at 972.883.4111 or Energy Management Services (EMS [Energy Management Services] ) at 972.883.2147 if you begin to experience health symptoms that you believe is related to poor indoor air quality.
  • Notify EH&S if you begin to experience health symptoms you believe to be related to temperature, humidity and/or insufficient or stagnant air.


Contact Energy Management Services at 972.883.2147 if office building temperatures fall outside the desired range of 68 to 79 degrees Fahrenheit for an extended period of time.

Renovation and Construction

  • Facilities Management will notify EH&S, affected personnel and their school or unit administrations at least 24 hours in advance (or promptly in emergency situations) of work to be performed on a building that may introduce air contaminants into the employees’ work area.
  • Employees with medical conditions or special concerns about potential exposures during renovation, construction or repair work should alert their supervisor and request to be relocated while the work is being conducted.
  • Employees who experience symptoms are encouraged to complete the UT Dallas Safety Office Accident Report (PDF [Portable Document Format File] ) and seek medical attention (apps.utdallas.edu/ehs/programs/workers/).

Evacuation Procedures

  • Evacuate the building immediately when you hear the fire alarm or are instructed by a first responder.
  • After everyone has exited the area, close the door behind you and leave the door unlocked.
  • Take personal belongings, such as keys and purses if safe to do so.
  • Use stairways, not the elevator.
  • Remain calm and help others if necessary.
  • Evacuate at least 75 feet away from the building and stay out of fire lanes.
  • Notify emergency personnel or 911 if there is anyone trapped or injured in the building. Provide their location in the building and any additional information that the responders need to know.

Evacuation of Special Needs Individuals

  • Each department is responsible in identifying individuals with a disability.
  • Persons with a disability should have at least one response partner. This partner is a co-worker or peer who would assist with evacuation and sheltering this individual.
  • Guide or assist in positioning the person in an Area of Rescue without blocking the evacuation path if possible, or in a stairwell if safe to do so. Otherwise, the person should stay in the office and call 911 for information and instruction.
  • Wait in a stairwell only if the designated waiting area is close to the fire hazard or if there is immediate danger in the hallway.
  • Do not attempt to evacuate the individual to another floor unless the person is able to ambulate.
  • Do not use the elevators unless you are escorted or instructed by the fire department.
  • You may also call UT Dallas Police at 972.883.2222 to report any individuals with disabilities in the building.
  • Stay in touch with the individual and your other response partners periodically if phone contact is available.

Note: If your personal safety is at risk, position the individual inside the stairwell landing and evacuate. Report this information to first responders or call 911.

Site Specific Instructions

  • Primary exit route
  • Secondary exit route
  • Designated meeting place
  • Alternate designated meeting place

Communication Outages

  • Telephone Outages: Notify the telecommunications department ([email protected]).
  • Internet / Data Loss: Notify the UT Dallas Help Desk at 972.883.2911.

Power Outage

  • Notify department head or call Facilities Management at 972.883.2141.
  • If there is a threat to life, safety or property, notify UT Dallas Police at 972.883.2222 or call 911.
  • Disconnect all equipment that could be damaged by a power surge when electricity is restored.
  • Turn off lights, appliances, window air conditioners and other energy users to reduce power requirements for restoration.
  • If there are elevators in your building, check to see if they are running. If they are not, notify the UT Dallas Police Department immediately.

Water Failure

  • Notify department head or designee and call Facilities Management at 972.883.2141.
  • Discontinue any work with hazardous materials in areas where the emergency shower and/or eye wash stations are disabled due to water failure.

Gas Leak

Sewage / Drainage Failure

Problems With Ventilation/HVAC [Heating, Ventilation, and Air Conditioning] , Hoods, and Temperature

Notify department head or designee and call Energy Management Services at 972.883.2147.

For All Other Utility Failures

Notify department head or designee and call Facilities Management at 972.883.2141.

Leased Facilities

Landlords are responsible for maintaining utilities in leased facilities. Any disruption of utilities should be reported to the school/unit administrator, who will then contact the landlord.

Campus Mass Notification Alert System

In the event of an emergency or natural disaster, the campus community will be notified through several means of communication. This includes campus alert emails, the University’s website, campus and local media, text messaging (UTDAlerts), fire alarm systems, Indoor Warning System, and Outdoor Warning System. (Cell phone numbers are protected by applicable privacy laws. Standard messaging rates may apply.) To change your phone number in the UTDAlert system, go to https://apps.utdallas.edu/textme/.

If a closure or change in campus operations is necessary, UT Dallas will inform students and employees of the University status via several communication channels:

  • An email announcement will be sent to all faculty, staff, and students.
  • Local media outlets will be informed.
  • An announcement will be sent via UTDAlert.
  • UT Dallas’ Facebook and Twitter.

Depending on the campus location and the severity of a situation, University officials may ask occupants to evacuate the building or to seek shelter. UT Dallas Police officers may also utilize their in-car loudspeaker to provide announcements and emergency commands to large crowds either outside or near doors and windows of a building. Some buildings may not have a central intercom system, so it is important to listen for other instructions that may be delivered by police.


A text message and email is sent giving specific instructions depending on the emergency situation.

Outdoor Warning System (OWS [Outdoor Warning System] )

Outdoor warning sirens are used to warn the public of an approaching hazard and are meant to tell people to seek shelter inside.

Indoor Warning System (IWS [Indoor Warning System] )

This system enables UT Dallas emergency services to have the capability to communicate with most buildings on campus or each building individually.

University Webpage and Social Media

During emergencies, UT Dallas will update the main University webpage and social media with important information, such as severe weather, closings, and/or other safety instructions.

City of Richardson Community Emergency Notification System

It allows you to sign up to receive important information via text, email, and phone about emergencies and other community information (https://member.everbridge.net/index/453003085611744#/signup).

City of Dallas Emergency Notification System

It allows you to sign up to receive important information via text, email, and phone about emergencies and other community information (https://cityofdallas.onthealert.com/Terms/).

NOAA [National Oceanic and Atmospheric Administration] Wireless Emergency Alert System

The Wireless Emergency Alert System is a public safety system that allows customers who own certain wireless phone models and other enabled mobile devices to receive geographically-targeted, text-like messages alerting them of imminent threats to safety in their area.

NOAA [National Oceanic and Atmospheric Administration] Weather Radio

NOAA [National Oceanic and Atmospheric Administration] Weather Radio All Hazards (NWR [National Oceanic and Atmospheric Administration Weather Radio] ) is a nationwide network of radio stations broadcasting continuous weather information directly from the nearest National Weather Service office. NWR [National Oceanic and Atmospheric Administration Weather Radio] broadcasts official Weather Service warnings, watches, forecasts and other hazard information 24 hours a day, 7 days a week.

Working with the Federal Communication Commission’s (FCC [Federal Communications Commission] ) Emergency Alert System, NWR [National Oceanic and Atmospheric Administration Weather Radio] is an “All Hazards” radio network, making it your single source for comprehensive weather and emergency information. In conjunction with Federal, State, and Local Emergency Managers and other public officials, NWR [National Oceanic and Atmospheric Administration Weather Radio] also broadcasts warning and post-event information for all types of hazards —including natural (such as earthquakes or avalanches), environmental (such as chemical releases or oil spills), and public safety (such as AMBER [America’s Missing: Broadcast Emergency Response] alerts or 911 Telephone outages).

NOAA [National Oceanic and Atmospheric Administration] Weather Radio broadcasts on the following frequencies across the country:

  • 162.400 MHz [Megahertz]
  • 162.425 MHz [Megahertz]
  • 162.450 MHz [Megahertz]
  • 162.475 MHz [Megahertz]
  • 162.500 MHz [Megahertz]
  • 162.525 MHz [Megahertz]
  • 162.550 MHz [Megahertz]

More information about the campus notification systems can be found at apps.utdallas.edu/ehs/programs/emergency/#notification

Make a Plan

  • There are actions that should be taken before, during, and after an event that are unique to each hazard. Identify the hazards that have happened or could happen in your area and plan for the unique actions for each. Local Emergency management offices can help identify the hazards in your area and outline the local plans and recommendations for each. Share the hazard-specific information with family members and include pertinent materials in your family disaster plan.
  • Find out from local government emergency management how you will be notified for each kind of disasters, both natural and man-made. You should also inquire about alert and warning systems for workplace, schools and other locations. Methods of getting your attention vary from community to community. One common method is to broadcast via emergency radio and TV broadcasts. You might hear a special siren, or get a telephone call, or in rare circumstances, volunteers and emergency workers may go door-to-door.
  • A great resource is the FEMA [Federal Emergency Management Agency] Family Communication Plan. This fillable sheet is very useful in an emergency because it has a place to write down an out-of-town contact’s information, work information, neighborhood meeting place, regional meeting place, school information, family information, medical contacts, and insurance information.

Build a Kit

  • A disaster supplies kit is simply a collection of basic items your household may need in the event of an emergency.
  • Try to assemble your kit well in advance of an emergency. You may have to evacuate at a moment’s notice and take essentials with you. You will probably not have time to search for the supplies you need or shop for them.
  • You may need to survive on your own after an emergency. This means having your own food, water, and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days.
  • Additionally, basic services such as electricity, gas, water, sewage treatment, and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages.
  • Additional items to consider adding to an Emergency Supply Kit are found in the FEMA [Federal Emergency Management Agency] Emergency Supply List.

Be Informed

  • Natural disasters such as flood, fire, earthquake, tornado and windstorm affect thousands of people every year. You should know what your risks are and prepare to protect yourself, your family and community.
  • Recognizing an impending hazard and knowing what to do to protect yourself and your family will help you take effective steps to prepare beforehand and aid recovery after the event.
  • Some of the things you can do to prepare for the unexpected, such as assembling a supply kit and developing a family emergency plan, are the same for all types of hazards. However each emergency is unique and knowing the actions to take for each threat will impact the specific decisions and preparations you make. By learning about these specific threats, you are preparing yourself to react in an emergency.